Archive How to Put Parental Controls on Xfinity TV 

Setting Up Parental Controls for Xfinity TV



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    Research shows that 85% of US households have a video subscription service. With more than 200 streaming services around the world, that seems like a lot of options to choose from. Xfinity TV combines the most used streaming services, like Netflix, Disney+, Amazon Prime, and Hulu in one. As a parent, you might want to use this all-in-one deal, but prefer not to expose your child to all the types of content that Xfinity TV provides. To protect your child from unsuitable content, parental controls can be the solution. In this blog, we discuss how to put parental controls on Xfinity TV.  


    What Is Xfinity TV?  

    Xfinity is the product of rebranding Comcast Corporation, a trading name of Comcast Cable Communications, LLC. Xfinity offers TV & streaming, internet, mobile, home phone, and home security. Xfinity TV is an on-demand service that offers a large collection of movies and series that can be watched on your TV with a TV box or on the Xfinity Stream portal. This streaming service is available to use with Apple, Android, and Amazon’s Android-based devices. 


    With Xfinity TV, it is possible to:  

    • Watch a variety of movies on their DVD release day and 28 days before they are aired on Netflix and Red box.  
    • Start a show in one room and finish it in another with Any Room digital video recorder (DVR) Xfinity On Demand.  
    • Turn your iPad into a remote control for your TV screen with the Xfinity TV Remote app.  


    Xfinity TV has different services:  

    • X1 is a streaming service, that brings together live TV, sports, and music. This service comes with a voice-controlled TV box (Xfinity Flex).  
    • Xfinity Stream app and Stream portal is a streaming service that is compatible with mobile devices (non-X1).  
    • Xfinity Instant TV is a cable TV streaming service. This lets you watch live TV from broadcast and popular cable networks on your compatible smart device.  


    How to Set Up Parental Controls on Xfinity TV 

    Xfinity TV has different ways to set up parental controls, which can’t be shared between devices. The chosen type of parental controls should be completed on each device separately. To set up parental controls with the Xfinity Stream App, you need:  

    • Xfinity TV (X1, non-X1 or Xfinity Instant TV)  
    • A mobile device that meets app requirements  
    • Xfinity ID and password  
    • Reliable internet connection  


    Xfinity Parental Controls PIN  

    1. To open the main menu, swipe left to right on the screen.  
    2. Click on the Settings wheel at the bottom of the menu.  
    3. In the Settings menu, click on Parental Controls.  
    4. Click on the on/off switch next to Parental Controls, in the Parental Controls menu.  
    5. Enter a four-digit PIN in the pop-up box. 
    6. It is important to remember your PIN. If you forget your Parental Controls PIN, you have to contact Xfinity TV to reset it.  


    Xfinity Mobile Parental Controls iPhone  

    Apple devices can use your fingerprint identity, which is stored with Touch ID, to identify you when adjusting Parental Controls. This method is safer and more convenient for your Parental Controls PIN.  

    1. Open the Parental Controls window. 
    2. Tap the on/off switch next to Enable Touch ID. If the option is dimmed, Touch ID isn’t available for this device.   

    child eating popcorn and watching television with his parent

    How to Block Programs on Xfinity Streaming App  

    Xfinity has a wide range of entertainment, but not all of them might be suitable for your child. This can be a reason to put parental controls on your Xfinity Streaming app.  


    Locking Movies by Rating  

    With this parental control, it is possible to block your child from watching movies with a specific movie rating.  

    1. In the Parental Controls window, tap Movie Ratings.  
    2. In the Movie Ratings window, tap which movie rating you would like to lock.  
    3. When you’re finished, tap the back arrow to return to the Parental Controls window.


    Locking TV Shows by Rating  

    With this parental control, it is possible to block your child from watching TV programs with a specific TV rating.  

    1. In the Parental Controls window, tap TV Ratings.  
    2. In the TV Ratings window, tap the TV rating that you want to lock.  
    3. In the Rating window, tap the on/off switch to lock all programs with the selected rating.  
    4. If a program contains a specific kind of content, and you want to unlock these, tap the content type. 
    5. When you’re finished, tap the back arrow to return to the TV Ratings window.  
    6. Repeat this process for every TV rating you want to lock.  
    7. When you’re finished, tap the back arrow to return to the Parental Controls window.  


    Locking Networks and Channels  

    By locking networks and channels, it is possible to prevent your child from watching on-demand programs or channels from a particular network.   

    1. In the Parental Controls window, tap Networks & Channels.  
    2. There are two options in the Networks & Channels window: 
    3. Tap Lock all to lock all the networks, then select each network you want to unlock.  
    4. Leave all the networks unlocked, and only select the network that you want to lock.  
    5. Quick Lock in the Network window can be used to lock or unlock all the programs for a network.  
    6. When you’re finished, tap the back arrow to return to the Networks & Channels window.  
    7. This process can be repeated for all channels that you want to lock or unlock. 
    8. When you’re finished, tap the back arrow to return to the Parental Controls window.  


    Blocking Specific Programs   

    If you don’t want your child to watch specific TV shows or movies, you can prevent them from watching individual programs with title locks.  


    Locking a Title  

    Select the program you want to block. There are three ways you can find a program and view its details:  

    1. Use the search bar to find the program, and tap the program title in the search results. 
    2. Browse the TV listings, and tap the program. 
    3. Browse the on-demand listings, and tap the program picture. 
    4. After selecting, click on the three dots in the top-right corner.  
    5. Tap Set Parental Lock. 
    6. In the PIN pop-up box, enter your Parental Controls PIN. 
    7. This process can be repeated for other individual programs that you want to block. 


    Reviewing Locked Titles  

    Title control can be used to see which titles have been locked. In this part, titles can be unlocked and relooked.  

    1. In the Parental Controls window, tap Titles. 
    2. This window lists all the program titles that have been locked. To unlock or relook a program, tap on it.  
    3. When you’re done, tap the back arrow to return to the Parental Controls window.  


    More Extensive Parental Control  

    With the continuous accessibility not only to streaming services but also to the internet in general, you might want to have more broad parental control options. One of the parental control apps that offer more features is Safes. With Safes, it is possible to:  

    • Block apps based on an age group.  
    • Limit and monitor screen time per app.  
    • Have multiple parents accessing parental controls.


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    Download Safes Kids for Chrombook

    1. Install the Safes Kids app on your Chromebook from Google Play. 
    2. Pair Safes Kids with parent app. Follow the instructions in the app to pair your child’s device with your parent device.  
    3. Add the Safe Kids Chrome extension. Open Chrome and go to the Chrome Web Store. 
    4. Navigate to the Manage extensions page. Click the three dots in the top right corner of Chrome and select “Extensions”>”Manage Extensions”>”Details”
    5. Turn on “Allow in incognito mode” This will allow the Safe Kids extension to work in incognito mode, which is important if your child uses incognito mode to try to bypass the parental controls.
    6. Select Safes extension and follow on-screen instruction

    Download Safes Kids for Android

    Download the Android Kid’s app directly to get the full features!

    Download Safes Kids App on Play Store

    Download Safes Kids App on Play Store

    Safe Kids is available on the Google Play Store, but if you download it directly from our website, you will get access to Call and SMS monitoring feature, You can monitor the phone calls of your child’s device, as well as the contacts and messages they have sent and received, including those containing inappropriate content.