What's on your mind?

Have any questions? We’re here to help!


Frequently Asked Questions

  • Will I be alerted if my child tries to alter settings or delete the Kids app (Safes Kids) on their device?

    We are constantly scanning for ways children can bypass parental controls and making them obsolete. In doing so, we eliminate all instances where parents need to receive alerts on such matters.

  • What languages does Safes support?

    Safes currently supports three languages, including English, German, and Arabic. More languages will be added soon.

  • Is my child’s data secure?

    We understand your concerns about the safety of your child’s data when using our parental control app. That is why Safes’ data collection policies are thoroughly and regularly examined by Apple and Google and have been approved by these authorities. We do not store or sell any client data, and the data collected from your child’s devices are used only to inform you better of your child’s digital habits.

  • What are the most important features to track/monitor In-App?

    It depends on your needs and reasons for using a parental control app. But in general, Safes features fall under two categories: monitoring and protecting. The best place to start is the Activity Report feature to get a clear sense of your child’s digital habits. Then, based on the data provided by this feature, you can make informed decisions to set boundaries using other tools in the app.

  • Why should I choose the Safes App over other parental control tools?

    Our goal at Safes is to create the most comprehensive parental control app that is also easy to use for busy parents. Our app provides you with a full suite of features, including real-time monitoring of online activities, tracking your child’s location, setting time limits and limits on specific websites and apps, and age-appropriate content filtering. With Safes, you can rest assured that your child is protected from online dangers while still allowing them to make the most of the internet.

  • What is Safes parental control app?

    Safes is a next-generation parental control app developed by SternX technologies, which is more comprehensive than any similar product. Many of our developers are parents themselves, so we understand the urge to keep children’s online activities safe and secure!

  • What does Safes do and offer?

    Safes was created to keep children from unacceptable online material and provide parents with an easy yet smart way to protect their kids.
    Nobody can watch over their loved ones every single moment, but Safes allows you to protect your children even when you’re not with them!
    There are many ways you can keep your children safe. Visit our Features page to view all of them.

  • Why is Safes the best app to keep children safe?

    Our developers have thought about everything so that parents have the least worries whenever their child is not by their side.
    We made sure to choose from the best developers and use the most advanced technology when we created this app.
    Safes is constantly being updated, so if there are better ways of keeping children safe, we’ll know about it!
    Also, we are always looking forward to hearing from you! If you have a question or need support, we will happily offer you our best services.

  • What makes Safes stand out from other parental control apps?

    Many parental control apps have been created to this day and have worked to some extent. But Safes was developed by parents, for parents. We have studied tirelessly, consulted many parents and asked them about their worries to ensure we have covered all areas regarding online monitoring.
    Children have lots of needs, and it is not easy to keep an eye on them all the time. But with Safes, you can at least be at ease regarding your child’s app and web activities.

  • How can I download the parent app of Safes on my phone?

    If you use an Android device, head to the Google Play store and search for Safes in the search toolbar. If you have a device that runs on iOS, you can get the app in the same manner from App Store.

  • What platforms does Safes support?

    Safes currently runs on Android, iOS, Windows and macOS.

  • Does Safes run on Android devices?

    Yes, and it does so perfectly!
    Just download Safes (for Parent) for Android from the Google Play store, and we’ll tell you what to do next here.

    Note: Our Parent app runs on Android and iOS, but Safes Child runs only on iOS.
    For the Child app, get the iOS version and simply pair your child's device with yours using a QR code or pair code.

  • Does Safes have an iOS app?

    Of course! Our app is there for you to download at App Store.
    After downloading the app, you can click here to see how it works!
    Note: Our Parent app runs on Android and iOS, but Safes for Child runs only on iOS.

  • What should I do if I don’t find my answer in the user guide and FAQs?

    You can go to our Contact page to leave an e-mail. We will get back to you as soon as possible!
    Another way is to contact one of our operators for technical or any other support by using the messenger on your screen's right side.

  • Are me and my children’s private data secure?

    Safes guarantees the 100% security of your and your children’s data.
    We respect your privacy and private data. Sternx Full Disk Encryption encrypts system disks, partitions and entire drives to ensure that everything stored on each iOS or tablet is locked down and secure, protecting you against data loss or theft.

  • Are my paying and credit card information safe?

    Completely. All transactions, including payments, cards, info, etc., are encrypted by AES-256. Also, Safes uses End-to-end encryption to ensure secure communication and prevent third parties from accessing data.

  • Is Safes easy to use?

    Pretty much! Even though it is powered by next-generation technology, Safes is easy to use.
    You are always busy as a parent. Kids constantly engage in one activity or another. That is why Safes was created as a parent and child-friendly app so that it would take a minimum amount of your time.
    However, we understand you might have some questions. Feel free to visit our User Guide page or leave an email here. Our specialists will get back to you in no time!

  • How much does it cost to use Safes?

    You can try Safes for free and start monitoring you kids’ online activities!
    We also have different premium plans, with more advanced features.

  • Can I talk to other parents who also use Safes?

    Yes, you can! There is a community of parents just like you, who worry about online dangers for their kids in our forum.

  • How do I get in touch with other parents using Safes?

    There is a community of parents just like you, who worry about online dangers for their kids. You can share experiences and engage in discussions via Safes community, where you can chat with other parents.

  • How many languages does Safes support?

    Our app and website are in English, German, French, Arabic, Spanish, and Italian.

  • In order to use Safes, do I have to jailbreak/root my child’s phone?

    No. Safes runs perfectly on an Android or iPhone. Our application does not go against and invalidate any warranty or terms of service.

  • Is Safes available outside Germany?

    Yes, you can use Safes everywhere!

Didn’t Find Your Answers?

Download Safes Kids for Chrombook

  1. Install the Safes Kids app on your Chromebook from Google Play. 
  2. Pair Safes Kids with parent app. Follow the instructions in the app to pair your child’s device with your parent device.  
  3. Add the Safe Kids Chrome extension. Open Chrome and go to the Chrome Web Store. 
  4. Navigate to the Manage extensions page. Click the three dots in the top right corner of Chrome and select “Extensions”>”Manage Extensions”>”Details”
  5. Turn on “Allow in incognito mode” This will allow the Safe Kids extension to work in incognito mode, which is important if your child uses incognito mode to try to bypass the parental controls.
  6. Select Safes extension and follow on-screen instruction

Download Safes Kids for Android

Download the Android Kid’s app directly to get the full features!

Download Safes Kids App on Play Store

Download Safes Kids App on Safes.so

Safe Kids is available on the Google Play Store, but if you download it directly from our website, you will get access to Call and SMS monitoring feature, You can monitor the phone calls of your child’s device, as well as the contacts and messages they have sent and received, including those containing inappropriate content.