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Frequently Asked Questions

  • Can I monitor and view all my child’s activities?

    Yes, you can. Safes allows parents to monitor their children’s social media activity, app usage, visited websites, and many more!

  • If I use Safes, does this mean I won’t have to worry about my child anymore?

    We offer a great tool to help you monitor your children’s online activities and supervise them, but our features do not replace the protection you can provide for them as a parent.

  • Are Safes’s features accurate?

    We have tried to cover everything related to online monitoring, and we used the best teams and technology to ensure our app is as helpful as possible. However, no app is perfect. The good thing is we stay updated! So anything that makes Safes better and more accurate will be added as soon as possible.
    We believe that Safes, accompanied by your engaged parenting, can create a safe and healthy online experience for your children.

  • Do I tell my child that I’m monitoring their activities?

    It is recommended that you do. We advise you to sit down with your child and explain that you wish to protect them from the unbelievably vast world of the Internet and help them develop healthy digital habits.

  • What apps can I monitor with Safes?

    Safes monitors the most trending and frequently used apps among children, such as Instagram, Whatsapp, TikTok, YouTube, etc.

  • What if my child has more than one Instagram account?

    Safes enables parents to monitor Instagram activities on ALL of their child’s accounts.

  • What is Geofence?

    Geofence is like a ‘safe perimeter’ you set for your child.
    For example, when your child is at school, you can set a certain radius around the school perimeter. We will send you a notification whenever your child gets in or out of school.

  • Can Safes help me manage my child’s social media activities?

    Safes is the best way to manage your child’s social media activities. Whether it’s TikTok, YouTube, Instagram, Whats app, or Snapchat, you can let Safes do the monitoring for you.

  • How do I block an app/a website?

    To block an app, use the Always-Blocked Apps feature.
    As for websites, you need to use the Web Filter tool.

  • Will I be notified if my child encounters inappropriate content?

    Yes. That is what Safes is all about! You will receive notifications whenever your child does something that goes against your parenting rules. This includes but is not limited to blocked keywords, adult sites and material, suspicious interactions and offensive comments.

  • Can my child install/uninstall an app without me knowing?

    The child app runs in the background of your child's device. So no, it cannot be uninstalled. Moreover, nothing goes without your permission with Safes.

  • What does real-time location mean?

    Real-time location means live and current location.
    Safes allows you to know your child's exact location at any moment. Plus, you get to see their location history.

  • What if my child exceeds the screen time usage I have defined for his/her device?

    You will receive a notification if a child exceeds the screen time limit.
    On the other hand, your child will see their screen locked, preventing the device's use.

  • Can I set different screen time limits for each one of my children?

    Sure you can! You may not see fit to set the same screen time limit for all of your children. That is why we have enabled you to set different rules for each one of your children.

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